Human resources coordinator (F/M)

For more than 40 years, Médecins du Monde (MdM), a campaigning medical organisation committed to international solidarity, has been caring for the most vulnerable populations here and abroad. It has continued to bear witness to obstacles that exist in accessing healthcare and has secured sustainable improvements in health-for-all policies.

Those working for this independent organisation do not solely dispense care and treatment but condemn violations of human dignity and rights and fight to improve matters for populations living in precarious situations.

MdM France currently works in 30 countries across all continents to facilitate access to healthcare through 6 political battles:

• Sexual and Reproductive Health Rights
• Migration, Exile, Human Rights and Health
• Harm Reduction
• Environment and Health
• Humanitarian Space
• Healthcare systems and rights

MdM has been active in North-East Nigeria since 2016. The program is implemented around the main following components:

• Access to primary health care
• Nutrition treatment (severe acute malnutrition)
• Gender based violence survivors’ treatment
• Mental health and psychological support

MdM has been implementing an emergency program in Borno State since 2016, in response to the humanitarian crisis in north-eastern Nigeria, focusing on improving access to Primary Health Care (PHC), treatments of Under-nutrition and for Gender-based Violence (GBV) survivors, and providing Sexual and Reproduction Health (SRH) and Mental Health and Psychological Support (MHPSS) services to beneficiaries.

MdM has 3 bases in Nigeria: Maiduguri (2016), Damboa (since 2018) and Katsina (under construction).

For now, MdM is running: 2 MoH clinics in Maiduguri, 2 MdM clinics and support 2 MoH clinics in Damboa, 1 mobile clinic and support 1 MoH clinic in Katsina.

A large advocacy component is to be deployed at authority and community level. The team is composed of around 200 staff.

Job description

Under the supervision of the general coordinator, you define, adapt and supervise the implementation of the mission’s human resources infrastuctures including internal procedures and policies, compensations and benefits, talent managment, staff disciplines, career development while respecting the local context and legislation and MdM policies and values. You also lead a team and provide technical support to operational staff on the HR management of the mission.

More specifically, your main responsibilities are the following:

Human resources strategy

• Establish and update an HR strategy
• Participate in discussion on HR set-up and share recommendations
• Monitor and update the organisational chart of the mission, draft and update job descriptions, identify different levels of responsibility
• Participate to the definition of human resources needs in terms of writing project proposals and any amendments
• Update and monitor the HR budget
• Participate and ensure the rolling out of the new classification and salary grid within the mission as well as the new salary policy for national staff
• Update the HR documents of the mission and check compliance with local legislation and MdM policies
• Participate and give recommendations on audits encompassing HR

National human resources management

• Ensure the recruitments process in time, quality and compliance
• Update and check, the monthly data salary, in addition to the income tax and social security monthly statements
• Supervise existence, follow up and up to date staff leave plans to ensure anticipation of gaps and coordination for the best use of mission human resources  
• Follow the disciplinary process, provide advice to the managers, ensure legality of the process
• Monitor and follow-up the HR issues managed by the MdM’s legal counsel 
• Develop and harmonize HR tools and supervise the implementation by the field teams
• Set up staff representatives within the mission and ensure interfacing
• Deploy and monitor the evaluation schedule for national staff
• Supervise administrative management of national staff
• Advise line managers on resolving conflicts between members of staff including PSEA (Protection from sexual exploitation and abuse) and corruption
• Manage health insurance services/contracts for national staff and manage psychological support to provide to staff

Expatriates human resources management

• Ensure the process for visas, work and residency permits
• Disseminate housing policy, explanation of rules and tools
• Follow up of leaves
• Archives documentation

Team management

• Recruit the staff under your direct or technical responsibility
• Provide regular evaluation to the team under your direct or technical responsibility
• Reinforce the capacity building of the HR department staff
• Organise and conduct HR department meetings

Technical support & capacity building

• Define and follow-up training plan for the national staff in accordance with MdM guidelines
• Explain the MdM HR procedure and tools to staffs
• Organise presentation/information sessions on code of conduct, PSEA, child abuse and anti-fraud and corruption policies
• Train the HR national team on the general HR administration procedures in place
• Develop and conduct HR management training on specific topics in order to increase the MdM team member capacities and knowledge
• Manage internal mobility for national staff
• Analyse staff annual appraisals and highlight the weaknesses, the point to improve, the training needed according to the analysis

Communication, reporting and capitalisation

• Provide monthly report via the SitRep
• Liaise with International NGOs HR coordinators in-country
• Participate to MdM team meetings
• Ensure the archives of folders of national staffs
• Elaborate HR reports and contribute to all other reports by providing relevant data related to the position
• Approve monthly statements and ensure sending them monthly to HQ